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eGift Card

Convenient instant gifting

For the tea lover in your life, our eGift vouchers come with instant delivery and allow that special someone in your life to explore the world of speciality tea and discover their next infusion.

Digitally delivered
Delivery Info

Shipping policy

We aim to dispatch all orders within 1-2 days of receiving your request. However, this can vary during peak times and other conditions outside of our control. Therefore, the below estimates of shipping times have been provided by our couriers.

 

UK Deliveries

 

Method

Cost

Carrier

Transit time

Standard

£2.50, Free - over £25

Royal Mail

2-5 days, up to 14*, Not Tracked

Tracked

£5.95

DPD

1-2 days, up to 5*, Tracked

Next-Working-Day

£9.95

DPD

Orders placed before 2pm, 1-2** days, Tracked

Saturday

£13.95

DPD

Orders placed before 2pm, Saturday delivery, Tracked

 *Most deliveries will be made within the usual time frame, but some areas and services may experience delays.

 

European Deliveries


Currently, there are some delays with sending parcels to EU countries from the UK. This is due to the UK leaving the European Union. We will keep you updated with any notifications as they happen.

Please note that a tracking number is not provided for EU Standard deliveries. For the latest information regarding the status of our delivery partners, please see the following links: DPD (UK) - Service Updates DHL | COVID-19 (simplydhl.com)

CUSTOMS CHARGES: All commercial goods arriving from the UK are subject to VAT, Import Duty and a handling fee in the country receiving the goods.

Method

Cost

Carrier

Transit time

Standard

From £5.50

Royal Mail

3-7 days, up to 21*, Not Tracked (Offered for orders less than £50 only)

Economy

From £5.50

Royal Mail

3-7 days, up to 21*, Not Tracked (Offered for orders less than £50 only)

Tracked

From £15.95

Feedex

3-5 days, up to 8*, Tracked

*Most deliveries will be made within the usual time-frame, but some areas and services may experience delays.

 

 

Rest of the World

 

Method

Cost

Carrier

Transit time

Standard

From £4.00

Royal Mail

8-15 days, up to 30*, Not Tracked (Offered for orders less than £50 only)

USA tracked

From £15.00

Fedex

2-3 days, up to 7*, Tracked

ROW Tracked

From £18.95

Fedex

1-5 days, up to 5*, Tracked

 *Most deliveries will be made within the usual time frame, but some areas and services may experience delays.

 

International Buyers (Including EU) – Please Note:


Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be before buying.

Instructions

You are able to redeem the value of a gift card by entering its unique code at checkout when making a purchase. This code isn't case sensitive. A gift card holds a balance, which can be spent over more than one order. Gift card balances are applied to the total value of an order, which can include taxes and shipping. You can view and manage the status of each gift card in your account.

When a gift card is redeemed, the checkout displays one of the following options:

  • If the balance available on the gift card is greater than or equal to the order total, then you are able to Complete order.
  • If the balance available on the gift card is less than the order total, then you will be prompted to choose a second payment method for the balance before placing the order.

Sending to loved ones

If you buy a gift card for someone else, then you will need to forward the gift card email to the recipient.

 

Validity

Gift Cards expire after 24 months from the purchase date

eGift Card

£10.00
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Free Delivery

With all UK Orders over £25

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Earn

Loyalty points

Icon of tea leaves representing free tea sample with every order

Free Tea Sample

With every order